Welcome to Community@ Insignia™! Fixing Non Working Buttons of Any Remote Control: Remote control buttons have a conductive thin layer beneath. The red power light doesn't turn off like it … It won't turn on. My remote control will only turn the TV and main reciever on and off, and will only control volume. The TV works by … So when roku is bouncing start pressing the pairing button in the battery compartment of the remote. I have a Insignia TV Model NS-19E310A13. No other functions work from the remote, can't change channels, get the guide, etc. I bought an official replacement, the NS-RMTSAM17. I have a similar problem. At all. Have you dropped it? Regards, Jon Insignia™ Support Have you changed the batteries? Has it come into water?Have you used a smartphone camera to see if it is working? Voila! (I started the TV with the remote because the power button was the only working button on the remote) #3. The tv's red standby light is on so i know it has power but when I press the power button on the remote or the TV nothing happens. It has been working great until today. And THAT doesn't work either. #2. There's only a power/input button (how the fuck does that even work) and a small black circular button. I changed remote batteries, and reset the receiver, but it didn't help. I figured the remote wasn't working. I've looked everywhere. Change the batteries and switch your Smartphone camera on. Start the TV. The suggestions put forth in the previous post detail only how to use the power button to power on/off the TV, not how to gain access to the local buttons for menus, volume, etc. If you are having issues with your remote from the Toshiba smart TV with fire tv edition then follow these steps. I have wireless receivers on other TV's that are working. Learn how to troubleshoot remote control buttons that don't work. As a result, although the batteries are full and you apply great pressures on the button they do not … Hold down the "Back" and "Play/pause" buttons on the remote to start the pairing process. The problem persists if the tv connected to a cable box or dvd player or if the tv is not connected to any device. The only thing that I can do is turn the power to the tv off and on. With it powered up, press the reset button on the stick+ itself. The power button works on both the console and the remote. Recently it stopped responding to the remote. My previous Insignia TV, a 19-inch model NS-19E720A12 (which I still have), has the control buttons on the right-hand side of the display, looking at it from the front. Please help. Thanks, Keep holding the buttons down until you get a message on the TV that it is connecting/pairing with the remote. The buttons on the remote do not work. When you highlight the input, and push the enter/ok/select button in the middle of the arrows, it should select that and change over. When it come out rebooting it will have to paired to remote again. I have an Insignia TV, model NS-46E481A13. So maybe two months ago I got an insignia TV (model ns-24d510na17) and there's no buttons. As time goes by this layer may get damaged because of friction and loose conductivity. Sorry but it sounds like stick+ needs to be factory reset. Does the TV allow you to highlight all the inputs or only the ones the tv sees signal coming in from? It's worked fine for years. The buttons on the console do not work. , I have a insignia TV model NS-19E310A13 the `` Back '' and `` Play/pause buttons! Do n't work will have to paired to remote again to paired to remote again works on both console! Receiver, but it sounds like stick+ needs to be factory reset get damaged because friction... 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